Because we request approval at every stage of every project, and because of the time and effort placed into each project, we do not issue refunds.
Our process:
1. Customer receives first draft.
2. Necessary edits are made.
3. Final draft/edits are sent to customer.
4. Customer approves final draft.
5. Customer makes final payment.
6. Final design/project is delivered to customer.
You receive complete transparency from start to finish. Lines of communication are always open. You can always book a call or send an email.
Anchored Lighthouse Studio is not responsible for customer errors or last-minute changes after the project has been completed.
Please take your time and review carefully before giving final approval.
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